Conduct and Ethics Code at Neck on the Line Jewellery Limited

Grounded in the ETI Base Code: This ethical code is built on the ETI base code, which lays out international labor standards that Neck on the Line Jewellery Limited and its suppliers are expected to follow and do follow. We pledge to uphold these principles and to see that workers throughout our supply chain are treated fairly and ethically.

1. Integrity and Honesty: Across every business relationship, Neck on the Line Jewellery Limited holds itself to the strictest standards of integrity and honesty. We pledge to stay truthful and open, and to keep the confidence of everyone with a stake in our company.

2. Respect, Diversity, and Inclusion: Neck on the Line Jewellery Limited draws strength from people of varied backgrounds, beliefs and ideas. Respect, diversity and inclusion are central to our identity, encouraging innovation and equal opportunity. There is no room for discrimination.

3. Fairness and Equality: Fairness and equality guide every area of our business, from recruitment and promotion to pay and opportunity. Our aim is a diverse, inclusive workplace in which each team member feels valued, respected and free to be themselves.

4. Legal Compliance: Every relevant law, regulation and industry standard is followed by us. We stay inside legal limits and conduct our business ethically at all times.

5. Confidentiality and Privacy: Sensitive details held about customers, staff, partners and the company are kept confidential. Protecting privacy is a priority, and personal data is handled with care.

6. Environmental Responsibility: We pledge to reduce our impact on the environment by encouraging sustainability, sensible use of resources and eco-friendly habits across all of our operations.

7. Customer Focus: Customer satisfaction and well-being come first for us. We supply high-quality products and services, share accurate information, and respond quickly to any concerns or feedback customers raise.

8. Employee Well-being: Looking after our staff means protecting their wellbeing, health and safety. They can count on a supportive workplace, chances to develop professionally, and a healthy balance between work and life.

9. Anti-Corruption and Bribery: We take the Bribery Act 2010 seriously and firmly refuse corruption, bribery and any unethical conduct. Improper advantages are never offered or accepted by us as a way of winning business or personal gain.

10. Supplier and Partner Relationships: Our chosen suppliers and partners are those who hold ethical values and standards matching our own. We build relationships that benefit both sides, resting on trust, fairness and respect.

11. No Sourcing from the Xinjiang Uyghur Autonomous Region (XUAR): We confirm that we neither work with nor buy anything from the Xinjiang Uyghur Autonomous Region (XUAR), so that our operations stay clear of any link to human rights abuses or forced labor concerns. Forced labor of any kind, such as prison, indentured or bonded labor, must never feature in their supply chain. Within our supply chain, that also means workers' citizenship documents are never held back, and suppliers carry the cost of every worker's employment eligibility fees, recruitment fees included.

12. Working Hours and Fair Labor Practices: Our pledge covers fair labor practices and suitable working hours, both for our own staff and for suppliers. How we manage working hours follows principles described within the code.

13. Safe Working Environments: Neck on the Line Jewellery Limited treats safety as vital. Suppliers must provide secure, hygienic workplaces, prevent accidents and put the well-being of employees first. Such dedication builds trust and a sense of responsibility.

14. No Child Labour: Child labor in any form is met with zero tolerance, and we make sure legal minimum age rules are followed.

15. No Harassment or Abuse: Harassment or abuse of any kind is met with zero tolerance, so that the workplace remains respectful and dignified.

16. Regular Review and Updates: This ethical code will be revisited and refreshed on a regular basis, keeping it in step with changing ethical standards and with what our stakeholders need.

Through this wide-ranging ethical code, we hope to build a positive, responsible and sustainable business that stands for respect, diversity, inclusion, safety, integrity and social responsibility, and that works to end harassment, abuse, child labor and forced labor throughout everything we do.